Cloud PBX & WhatsApp API in one platform for customer service
Cloud PBX, official WhatsApp API, a unified inbox and an AI agent that answers your customers in their own dialect 24/7 — with all your data kept inside the Kingdom.
- CST licensed
- Meta partner
- Hosted in KSA
Our technology & telecom partners
Instead of five separate tools… one platform
Everything your team needs to answer, sell and serve — connected, on one screen.
One inbox for every channel
WhatsApp, Instagram, Messenger, Telegram, website chat and calls — one screen with automatic assignment.
Cloud PBX
Extensions, IVR and recording — no hardware.
Learn moreOfficial WhatsApp API
One number for the whole team, approved campaigns.
Learn moreAI voice agent
Answers, books and transfers calls — in Saudi dialect.
Learn morePredictive dialer
Outbound campaigns for sales and order confirmation.
Learn moreCRM & ZATCA invoicing
Contacts, deals, quotes and compliant invoices.
Learn moreSalla, Zid & Shopify
Order alerts and COD confirmation.
Learn moreTicketing & SLA
Organised support with escalation.
Learn moreAI call analysis
Transcripts, satisfaction and agent scores.
Learn moreNever miss a call again
Your number reaches every employee wherever they are — mobile, browser or desk phone. IVR routing, smart queues and recording for every call.
- Professional IVR with multi-level menus
- Queues with fair distribution
- Call recording and live supervisor monitoring
- Mobile app that rings even when closed
A receptionist that never sleeps and talks like us
An AI agent that answers calls and WhatsApp, understands Saudi dialect, books appointments and answers from your company knowledge — handing over to a human when needed.
- Trained on your services, prices and policies
- Books and changes appointments
- Summary and score for every call
We know this market… and what your customers expect
Not just software — a well-equipped, forward-thinking team sets everything up from day one and stays with you after go-live.
Licensed & compliant
Licensed by the Communications, Space & Technology Commission.
Meta verified partner
Official WhatsApp API — no bans, no middlemen.
Your data stays in KSA
Our servers are here in the Kingdom and meet cybersecurity requirements.
Support close to you
Fast answers from people who understand your business.
One platform
Calls, chats, CRM and invoices in one place.
Live in days
We set up numbers, IVR and templates for you.
Mobile & desktop apps
Your team works from anywhere.
API & integrations
HubSpot, Zoho, Salesforce, Odoo and more.
Selling on Salla or Zid? Let WhatsApp work for you
Connect your store in a click: alerts for every order and shipment, abandoned-cart reminders and COD confirmation by WhatsApp or automatic call.
- Salla, Zid and Shopify
- Automatic COD confirmation call lists
- All customer chats in the unified inbox
Everything in Klamna
More than 70 ready features — tap any to learn more.
PBX & calls
Contact centre
WhatsApp & conversations
Artificial intelligence
CRM & sales
Built for your business
From first call to go-live in days
- 1
Talk to us
We learn your business, team size and channels.
- 2
We set it up
Numbers, IVR, WhatsApp and templates — on us.
- 3
We train your team
Hands-on training and apps on their phones.
- 4
We grow with you
Reports, follow-up and ongoing support.
Questions? We have answers
What is the difference between Etisalna and Klamna?
Do I need hardware or an on-site PBX?
Is my data kept in Saudi Arabia?
Can you provide a 9200 unified number?
How long does setup take?
Let customers reach you instantly
We set up a trial of the Klamna platform with your numbers and team, and show you how it organises calls and chats from day one.